Enabling and disabling debug logging in GFI FAXmaker

Posted: March 14, 2012 in GFI

http://kbase.gfi.com/showarticle.asp?id=KBID002263

When debug logging is enabled, GFI FAXmaker will log information which can be used for advanced troubleshooting by GFI support. The debug logs will be located in the <FAXmakerdebuglogs> directory. When GFI FAXmaker is working correctly, debug logging can be safely disabled.

Enabling and disabling debug logging in GFI FAXmaker can be done from the registry as follows:

  1. Open the GFI FAXmaker configuration. 
  2. Browse to ‘Advanced -> ‘Miscellaneous’ -> ‘Properties’.
  3. In the ‘Troubleshooting Actions’ section echeck or uncheck ‘Enable debug mode’ as required. 
  4. image

  5. Restart the GFI FAXmaker services

Please refer also to KBID001062 for the files required by GFI Support to troubleshoot an issue.

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